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CONTACT US
For all inquiries, please contact us through the following methods:
Email: starstrukkbrand@gmail.com.
Instagram DM: @strukk.us
Chat: Click the grey chat button on the bottom of the website page.
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SHIPPING
FREE U.S. SHIPPING. (3-5 BUSINESS DAYS)
ALL PRODUCTS WILL BE SHIPPED VIA USPS/UPS IN A TIMELY MANNER. CUSTOMERS WILL RECEIVE AN EMAIL WITH THEIR TRACKING NUMBER ONCE AN ORDER IS FULFILLED.
IF YOUR ORDER IS A PRE-ORDER, PLEASE GIVE US UP TO 5 WEEKS OF PROCESSING TIME. UPDATES CAN ALWAYS BE SEEN ON OUR INSTAGRAM PAGE.
PLEASE MAKE SURE YOUR ADDRESS IS CORRECT WHILE PLACING AN ORDER. WE ARE NOT RESPONSIBLE FOR LOST OR STOLEN PACKAGES.
RETURNS/EXCHANGES
ALL SALES ARE FINAL.
PLEASE CHECK PRODUCT DESCRIPTION IF SIZING UP/DOWN IS REQUIRED. IF THERE IS A MISTAKE WE HAVE MADE ON OUR END, WE WILL DO OUR BEST TO FIX THAT.
ONCE ORDERS ARE SUBMITTED, WE ARE UNABLE TO CANCEL AND REFUND UNLESS FRAUDULENT ORDERS ARE PRESENT.
HIGH RISK ORDERS ARE AUTOMATICALLY CANCELLED TO AVOID CHARGEBACKS.